Refund policy
RETURN POLICY
Our policy lasts 14 days upon receiving your order, based on courier confirmation of "Delivered". If 14 days have gone by since receiving your order, unfortunately we can't offer you a refund, exchange, or store credit.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the proof of purchase( order number and email confirmation).
RETURNS
We only accept returns for items that are defective, misprinted, or have manufacturing errors.
- Refunds are not offered for sizing issues, change of mind, or cancellations. Only store credit may be offered and applied. See below
- For approved returns, once your item is received and inspected, you will be notified of the approval or rejection. If approved, your refund will be processed, and credited back to the financial institution provided at checkout.
To start a return, you will to contact us at vamonosclothing.co@gmail.com.
EXCHANGES AND STORE CREDIT
- For size issues or fit concerns: We are happy to offer an exchange for a different size or store credit for another item of your liking.
- To request an exchange, please email vamonosclothing.co@gmail.com prior to shipping your item or to request a pre-paid shipping label. All exchanges must be shipped to: PO BOX 301 Dinuba CA 93618.
SALES ITEMS
Only regular-priced items may be eligible for returns (if defective or damaged). Sale items cannot be refunded.
ADDITIONAL INFORMATION
Please allow your financial institution up to 15 days to process and reflect back into your account.
If more than 15 business days have passed since we’ve approved your return, please contact us at vamonosclothing.co@gmail.com.